Shipping Conditions
Shipping Terms
Darcey Lane London ships products directly from our supplier to ensure efficiency and quality. Orders are typically processed within 1-4 business days, with an average delivery time of 6-10 business days within the UK. Due to high demand and occasional staff shortages, processing and delivery times may be longer than usual. All orders are shipped with a tracking code, provided via email within 24 hours of placing your order at www.darceylane.com.
Our unique business model minimizes storage and transportation costs, allowing us to offer competitive prices and cover shipping costs for eligible orders.
Free Shipping
Enjoy free shipping on all orders within the UK, regardless of order value, as part of our commitment to making Darcey Lane London’s final collection accessible. For any shipping inquiries, contact us at Info@darceylane.com.
How to Place an Order
Browse our collection at www.darceylane.com and add desired products, such as our elegant dresses or statement earrings, to your cart. When ready, proceed to checkout to complete your order at any time.
Review Your Order
Before finalizing, ensure the correct products, quantities, and details are in your cart. Click "Order" to view the order summary. You can also leave a message during checkout. For product inquiries or assistance, visit our contact page at www.darceylane.com or email Info@darceylane.com.
Track Your Order
Track your order using our Track and Trace system. You’ll receive a tracking code via email within 24 hours of placing your order. Shipment tracking is available online 2-3 days after your order, so you’ll know exactly when to expect your Darcey Lane London products.
Cancellation Policy for Orders
If you wish to cancel part or all of your order, please contact us at Info@darceylane.com. A restocking fee of £14.95 will be deducted from the refund amount to cover processing, restocking, and handling costs.
Responsibility for Uncollected Packages
If you fail to collect your package within the specified time at the designated pick-up location or address, the responsibility lies with you. If the package is returned to our supplier, a fee of £14.95 will be deducted from the refund amount to cover return shipping and handling costs. For assistance, reach out to Info@darceylane.com.
